There is technique in team work and good teams constantly work to improve team technique.
Once the Team Architecture is established teams will, at varying rates, move into the performance maintenance phase. Here, the focus tends towards dealing with issues that ‘crop up’ – unplanned remedial actions that need to be attended to – and the known team maintenance tasks. The ongoing tasks include the team regularly reviewing its own team performance, periodically reviewing the actual measures it uses, welcoming and farewelling team members.
Here the Belbin Toolbox – that draws on team members’ Team Roles knowledge – can be used to good effect.
The Toolbox has a modular structure where each ‘tool’ provides a strategy for dealing with one of a number of common performance improvement topics – e.g. decision making, conflict management, meeting procedure, growing the team, giving feedback... The tools can be used in workshop situations, in coaching or for self-managed development.
As in the Team Architect area, a feature of all these performance improvement and maintenance tasks is that they draw on the common language and knowledge that comes with consistent use of the Belbin model and tools – a good return on the people development investment. It’s all about